The solution is based on an electronic Display Card coming from the Banking sector.

This card is unforgeable thanks to its technology, it generates and displays a number changing upon every usage.
A high added value card is provided to the customers. It will for example allow them to securely access to your VIP/Warranty Web. 

Solution overview

FISid in collaboration with Cidway has developed a fully integrated solution for companies looking for a simple and useful system to manage warranty and loyalties cards.
The solution allows to cover a couple of needs which are difficult to manage with the conventional approach. 

Solution description 

Based on electronic Display Cards coming from the Banking sector working with an authentication server, the global solution is responding to different needs such as:
- Warranty card (unforgeable and fully traceable)
- Online access to My Customer / VIP space (using the One Time Code)
- Access to Events (using the RFID badging)
- In Shops as payement or loyalty card

The solution is very simple to manage and use:

- No password for the end-user
- Fully integrated solution for the delivery and the enrollment of the end-user.
- Easy customization of process and interface for every need or environment. 

Functionalities overview 

From a marketing perspective, the solution allows a direct and modern contact and relation with your customer.
There is no need to do mass-mailing to be in touch with customers.
The headers of the news can be sent by e-mail with a link on the portal.

Examples of functionalities inside the product:

 Full management of the warranty cards

• Enrollment platform for the reseller or
• the end-user
• Access to a private environment for the customer
• Login with multiple card for one account
• Login to multiple accounts with one card
• Lost my Card (a backup functionality per mail or SMS)
• Forget my account
• History of my product
• Private Chat with the “manufacturer”
• Download of private documents
• Merger of accounts
• Change my personal contact
• I sell my product (transferring my card)
• Use the card for events (physical access control)
• Personalization of the card possible on the manufacturing site
• Full contact details
• Change my e-mail address
• I sell my product, which allow to transfer all the information related to the product to a new customer with all the history
• My interest zone